Shipping FAQs

• Free shipping applies to the metropolitan areas of Melbourne, Sydney, Brisbane, Perth and Adelaide
• Spend over $750 to qualify for free metro shipping in the above areas
• During checkout free shipping will be automatically activated if your post code qualifies for metro shipping. Orders where this free shipping is not activated will not qualify.  You can always give us a call if you want to bypass the automated shipping, and we can provide a quote.
• Extra charges may apply if a tailgate truck, or other specialised equipment is required to unload goods.  Extra charges will only apply if passed on by the carrier

• Wholesale Safety Storage Australia (WSSA) holds an account with TransDirect (https://www.transdirect.com.au) allowing us to automate Australia wide shipping options.
• After entering your billing and shipping details, there Is a form at the bottom of the page to re-enter your postcode
• A shipping cost is returned based on the dimensions of the item and postcode

TransDirect has a large network of freight companies to choose from, including:

• TNT
• Toll
• Allied Express
• Northline
• Sampson Express
• Fastway (smaller items only)
• Couriers Please  (smaller items only)

You will be able to select your preferred carrier during checkout.

If a specific time or date is required for delivery of goods, Wholesale Safety Storage Australia will pass on our customers requests to the freight carriers.  We will do our best and liaise with our account managers at the relevant carriers.

However, to keep the freight costs to a minimum for our customers, we use general carriers by default.  These carriers provide services Australia wide.  Although carriers can provide an estimated date of delivery at the time of booking, that is not a guarantee from the carrier and no time can be specified.

We require our customers to inform us of delivery instructions prior to the sale.  This will allow us to select the carrier that can best meet our customers needs, and provide accurate pricing options available.

Any additional costs for specialised freight services, or premium delivery services will be passed on to the customer if not informed prior to the sale.  The amount we charge for freight is to recover costs – not for profit.  We will always provide a copy of the freight quote to a customer on request. 

• Zero
• There is an option for companies like ours to set a markup $ or % amount to each shipping quote, which is automatically applied to the quote. Ours is zero

Absolutely!  If you have your own account with a carrier or want to make your own arrangements, let us know prior to the sale and we will remove any freight charges.

• If you want a quick and easy purchasing option, without needing to go through a sales phone call/email process
• If you qualify for free metropolitan shipping in Melbourne, Sydney, Brisbane, Perth or Adelaide for purchases over $750.

• If you need a tailgated truck to offload goods (ie; no forklift/walkie stacker, etc available for unloading) the website will not allow a customer to purchase online.  The checkout will default to a quote request, and one of our friendly team will respond with shipping options.
• When ordering multiple items it is best to request a quote.  A customer can still quickly and easily go ahead with automated checkout, but the freight costs maybe higher than necessary.  The system will calculate each item individually, without considering how they could be stacked, wrapped or palletised to reduce costs.
• If you want to double check the price of freight after seeing the automated quote, please contact us! Remember, the automated quote is computer generated – it has no ability to negotiate pricing, etc.  Sometimes we can get cheaper quotes by phoning our freight network.  Please use the “Request Quote” button, or the “Contact Us” form on our website.  Or give us a call/email and we’ll get back to you asap.